We accept Visa, Mater Card, American Express and Novus (Discover). Checks and US Money Orders should be made Payable to Richard West Jewelers. DO NOT SEND CASH. Transactions can be made via our secure server. Phone transactions are available during business hours. Items available in inventory for immediate shipping will be shipped 24 hours after payment clears.

Shipping

Items will be shipped via UPS or US Postal Service Insured unless otherwise requested.

Special Orders

Items which are special ordered, engraved, sized or altered to order are non-refundable.

Refund Policy For Online Purchases

All items purchased and shipped from richardwestjewelers.com as internet transactions have a 7 day refund policy. Noted exceptions are those listed in special orders.

Refund Procedure:

Items must be returned in like new condition.Items must be returned in original packing with all instructions and warrantees. Diamond and colored stone goods must match our inventory and gem identification records.For your own protection, items returned should be insured for full value and sent to:

Richard West  13173 Black Mountain Road Ste. #8  San Diego CA 92129

We must receive a copy of your receipt in order to properly credit your account. Shipping is NOT refundable.

CA Residents 7.75% sales tax will apply.